Return & Refund Policy (Bedding Sets & Utility Products)

Return Eligibility:

  • Returns accepted only for damaged, defective, or incorrect items received.
  • Request must be raised within 3 days of delivery.
  • Items must be unused, unwashed, and in original packaging with all tags intact.

Non-Returnable Items:

  • Used, washed, or altered products.
  • Items without original packaging or missing parts.
  • Products damaged due to customer handling.

Refund Policy:

  • Refunds are processed only after returned items pass quality inspection.
  • Approved refunds will be credited within 5–7 business days to the original payment method.
  • Shipping charges are non-refundable.

Exchange:

  • Exchange is allowed only for defective or wrong items, subject to stock availability.

Cancellation:

  • Orders can be cancelled only before dispatch.

How to Request Return/Refund:

  • Contact customer support within the return window at: rrsham001@gmail.com
  • Include order details, issue description, and product images for faster processing.